Please do not make multiple orders for the same camera.
This includes any camera accessories, accessories items, or any other items which are not camera specific.
How do I purchase and ship my camera?
Your order, including orders from other photographers, ship via Priority Mail to our office in the United States or Canada with delivery confirmation.
How do I check the status of my camera order?
Simply log into your account or log in to your Camera+ account. If you have not already done so, you will be prompted to log in to your account to access your camera order status.
When will I receive my camera?
When your camera arrives, there will be a confirmation email with your order type, camera brand, and serial number. Depending on the shipping method you selected during checkout you will receive an email within 5 business days of your order’s delivery.
Can I have my camera shipped without an additional shipping charge?
Yes, in the rare event you have chosen a different shipping method (e.g. Priority Mail, Priority Parcel Post, etc.) you can request that it be shipped free. Simply add $4.00 to your pledge for that shipping method.
When will I receive priority tracking information?
Your camera order is available within 1 business day or 4 business days in the US and 1-3 business days elsewhere. If you need tracking information sooner, please contact us via the contact page on our website prior to placing your order.
Is your camera shipping to United States?
Yes, however there are limits for some countries; please refer to the table below for the full details.
Country Limit (from the table below) 1. North America Only $9.50 2. Canada Only $7.50 3. Mexico/USA Only $7.50 4. All other countries $7.50 7. Australia/New Zealand $7.50 9. Other international countries $7.50
I live outside of the U.S. or Canada. Can I get my camera shipped?
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