When it comes to your boiler and boiler replacement, the contractor responsible is responsible for making sure all the repairs are satisfactory and safe. However, if there is an issue related to the boiler (such as overheating or a leaking water main), please contact the contractor immediately (after the repairs have been completed) and tell them your boiler has been damaged. If the issue has already been addressed by the contractor but the boiler is still in good condition, the contractor can take the necessary steps to ensure that the problem doesn’t happen again. The problem must be a non-material part of the boiler (for example, a damaged steam pipe, water piping, valve, etc.) or a damage due to normal wear and tear will not entitle you to a free boiler replacement under the Residential Energy Recovery Act.
How will I get a free boiler replacement?
If your new boiler has been damaged during the cleaning process, you will be invited to make a claim. Contact the contractor and tell him/her you want to make an application for a free boiler replacement, if your boiler has been damaged during the process. The contractor will tell you whether your boiler has been repaired or whether it has still failed to meet Australian boiler regulation standards. If your boiler still doesn’t meet the ANA or ANB requirements, make a claim under the Residential Energy Recovery Act.
What should I do if my boiler has been repaired, but it still hasn’t replaced?
If the boiler has been repaired, and the boiler hasn’t been approved for rebroaming or rebating under the Residential Energy Recovery Act, you will need to get that approval back from your builder. A boiler may be approved to be rebored or rebated when the following conditions are met:
All of the required repairs and maintenance were made by: a qualified boiler repair provider or a registered boiler repair provider
All of the necessary documentation has been provided in a format acceptable to the ACMA
A boiler that is being rebored or rebated has been approved by a boiler repair provider approved under the Residential Energy Recovery Act
If your boiler hasn’t been approved for reborship or rebating under the Residential Energy Recovery Act
If you have rebuilt your boiler from scratch over a period of 6 months, there will be a $25 application fee. You can ask the contractor to refund this additional fee.
If your boiler has been repaired but you still haven’t been granted access to see an approved boiler repair contractor, you have 20 days to make
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